Privacy Policy

How we handle your data — transparently, minimally, and with respect.

Last updated:

The short version

Three scenarios at a glance

Self-contained explanations — pick the one that applies to you.

  1. If you only visit our site — we collect nothing personally identifying. No cookies, no tracking pixels, no cross-site identifiers. Privacy-preserving analytics aggregate visit counts using daily-rotated salted IP hashes (raw deleted within 48 hours, aggregates indefinite). There is no individual-level record of you to request, correct, or delete — nothing exists. Sub-processor: Supabase EU only.
  2. If you reach out to us (form submission without ticking the AI-processing box) — we collect only the fields you submit (name, email, message, optional organisation). We respond manually. Claude and other AI tools in our workflow do not read your submission. Retention: 90 days for contact submissions (auto-deleted), 30 days post-unsubscribe for newsletter, 7 years for invoices (Dutch tax law). Full data-subject rights apply — see How to exercise your rights. Sub-processors: Supabase EU, Lettermint, Proton Mail, Mollie (only on payment).
  3. If you tick the AI-processing consent box — your submission becomes eligible for processing by Claude (Anthropic, US sub-processor) and other AI tools we use, under the purposes you've consented to. Concretely: Claude may read your message while drafting a response; your contact details may be stored in AI-readable operational registries; your project details may inform AI-assisted research or consultancy output. Retention is the same as scenario 2, plus a consent-revocation cascade: if you withdraw AI consent (via the self-service magic link), your data is securely deleted within 72 hours — encrypted records are crypto-shredded by deleting the per-subject key, plaintext records are hard-deleted from our active systems and backups. Without this box ticked, Claude never sees your data — ticking it is the one and only gate. Sub-processors: scenario 2 set plus Anthropic.

For the technical details behind each scenario — sub-processors, retention timing, encryption, your rights — read on.

Data controller

Regen Studio B.V. (KVK 90337948) is the data controller responsible for personal data of EU/EEA data subjects as described in this policy. For Brazilian data subjects, the controller is Regen Studio Consultoria LTDA (CNPJ 57.579.114/0001-55), a separate legal entity. Regen Studio is a design and innovation studio with activities in Berg en Dal, The Netherlands and São Paulo, Brazil.

This privacy policy applies to the websites at regenstudio.world and demos.regenstudio.world, and to all services offered through these domains.

Contact: info@regenstudio.world

This contact serves as the designated point of contact for data protection matters under both GDPR and LGPD (encarregado, Art. 41 LGPD).

What data we collect and why

We only collect personal data when you actively provide it, or when strictly necessary to deliver a service you requested.

Contact forms and newsletter subscriptions (regenstudio.world)

Purpose: to respond to your inquiry, send newsletters, and notify our team. Legal basis: legitimate interest (GDPR Art. 6(1)(f) / LGPD Art. 10) and consent (GDPR Art. 6(1)(a) / LGPD Art. 7(I)).

To prevent abuse, contact form submissions are rate-limited. A one-way hash of your IP address (combined with the current date) is temporarily stored for up to 24 hours to count submissions per time window. The raw IP is never stored. Legal basis: legitimate interest (GDPR Art. 6(1)(f) / LGPD Art. 10).

Our forms also use client-side anti-spam measures, including a hidden field to detect automated submissions, a minimum time threshold, a visual challenge, and a computational proof-of-work check. These measures generate technical metadata (timestamps, challenge results) that is sent alongside your form submission and used solely to distinguish genuine visitors from bots. This data is not linked to your identity and is not retained beyond the submission request. No personal data is collected by these measures.

Demo access requests and magic links (demos.regenstudio.world)

Purpose: to verify your identity and grant demo access. Legal basis: performance of a contract (GDPR Art. 6(1)(b) / LGPD Art. 7(V)).

Report purchases (demos.regenstudio.world/cpr-dpp-tracker)

Purpose: to process your order, generate your report, issue an invoice, and provide download access. When accessing a report or invoice, you must verify your email address to prevent unintended data disclosure through URL sharing. Legal basis: performance of a contract (GDPR Art. 6(1)(b) / LGPD Art. 7(V)).

What we do NOT collect

On both our sites, all fonts, scripts, and stylesheets are self-hosted — zero third-party asset requests are made when you browse the page.

Third-party media embeds

A small number of blog posts contain embedded videos (Vimeo) or audio players (SoundCloud). These embeds are not loaded automatically. Instead, you will see an informed consent overlay explaining exactly what data will be shared with the third party (IP address, browser type, operating system, page URL). The embed only loads after you explicitly click “I understand.”

Once you consent and the embed loads, the third party’s own privacy policy applies to the data they receive. We do not control their processing.

Privacy-preserving analytics

On both our websites, we collect analytics data to understand which pages are visited, how visitors navigate between pages, and how they engage with content. This system is designed from the ground up to be privacy-preserving:

How it works

Your browser sends
page path + event type
Server hashes your IP
with a daily-rotating salt
Raw events deleted after 48 hours;
only aggregates persist

Your IP address is used solely to generate a one-way hash for unique visitor counting. The hash formula is: SHA-256(daily_salt : IP : UA). The raw IP is never stored. The salt is automatically rotated every 24 hours via a scheduled database function, making it impossible to track visitors across days.

Each analytics event records the following data points: page path, event type (page view, scroll depth reached, or page exit), referrer domain (where you came from), country code (derived primarily from your browser’s timezone setting, e.g., “Europe/Amsterdam” → NL; if unavailable, a coarse country code from the hosting provider’s edge network may be used as a fallback — neither method provides precise geolocation), device category (mobile, tablet, or desktop), and browser family (e.g., Chrome, Safari). For page exits, time spent on the page is also recorded. Your user-agent string is used to derive device category and browser family but is not stored.

Anonymised click interactions on selected interface elements (such as buttons and navigation links) are also tracked to understand navigation patterns. No personal data is collected from these click events.

Raw event data (including visitor hashes) is automatically deleted after 48 hours. Only aggregate counters — with no visitor-level detail — persist long-term. No session IDs, no cookies, and no full URLs are stored.

Because we set no cookies, store no raw IP addresses, and use a daily-rotating salt that prevents cross-day tracking, this analytics system does not require consent under the ePrivacy Directive (Art. 5(3)) or the Dutch Telecommunicatiewet (Art. 11.7a(3)). The legal basis for this processing is legitimate interest (GDPR Art. 6(1)(f) / LGPD Art. 10): understanding aggregate website usage to improve our content and services. This architecture mirrors the approach recognized by the French CNIL as exempt from cookie consent requirements.

Local storage

We use your browser’s localStorage in the following cases:

In the first two cases, the stored value contains no personal data (no email, no name). All tokens are programmatically enforced to expire after 24 hours: the code checks the stored timestamp against the current time and removes expired tokens automatically.

The pre-publication review-tool data is personal data and stays solely in your browser. It reaches us only if you actively email the exported report. If you do, we then process that feedback — including any real name you entered — in AI-assisted editorial workflows (via Anthropic Claude, our disclosed AI sub-processor) to improve the draft, under the explicit consent you give in the tool. Entering a real name only exposes that name to this AI-assisted editorial workflow; it is not used to credit, attribute or publicly mention you. Enter an alias and omit the email to stay anonymous.

We also use sessionStorage (tab-scoped, automatically cleared when you close the tab) to store the previous page path within the same browsing session. This is used solely to understand internal navigation patterns in aggregate analytics. No personal data is stored.

This storage is strictly necessary to provide the service you requested and is exempt from consent under ePrivacy Directive Art. 5(3).

Sub-processors and data storage

We use the following third-party services. Each is contractually bound to protect your data in accordance with applicable data protection laws.

Supabase Inc.

Database hosting, server-side functions, authentication, and analytics processing. All data stored in the EU (Frankfurt, Germany).

EU hosted

Mollie B.V.

Payment processing for report purchases. Dutch payment service provider regulated by De Nederlandsche Bank. Mollie operates as an independent controller for the payment data it processes (PCI-DSS, AML obligations) — we share only payment amounts, an internal order ID, and a redirect URL; no buyer contact details flow to Mollie.

Netherlands

Lettermint

Transactional email delivery: confirmations, magic links, purchase receipts, newsletters, and internal notifications.

EU

Exact Online (Exact Group B.V.)

Accounting software used to manage invoices and financial records. Invoice data is shared with our accountant, Blended Business (The Hague), via Exact Online.

Netherlands

Proton Mail (Proton AG)

End-to-end encrypted email. Contact form submissions and business correspondence are received and stored in our Proton Mail inbox.

Switzerland

GitHub (Microsoft)

Static website hosting via GitHub Pages. Serves HTML, CSS, JS, and font files. No personal data is stored by GitHub on our behalf.

US hosted

Anthropic PBC — AI sub-processor (only when you opt in)

Provider of the Claude AI assistant we use to support drafting, analysis, and research. Anthropic only sees your data if you ticked the AI-processing consent box on the form you submitted. Without that opt-in, your submission never enters Anthropic's pipeline. When invoked: Anthropic processes the prompt to generate a response; default conversation-history retention on Anthropic's side is 7 days (Anthropic's standard since September 2025; we have not opted into the longer 30-day window). You may request earlier deletion via Anthropic's privacy controls. Your data is never used to train or fine-tune any AI model. ISO 27001, ISO 42001, SOC 2 Type II certified. Anthropic sub-processors include AWS (commercial inference), Google Cloud Vertex AI, plus government-tier options (Palantir, AWS GovCloud) that we have not opted into. Transfer to the United States is covered by Standard Contractual Clauses (Module 2) per Anthropic's Commercial Terms; we maintain SCCs as the primary safeguard, independent of the EU–US Data Privacy Framework status.

US (SCCs + DPF)

Each sub-processor's role maps to one or more of the three scenarios above. Supabase EU and the static stack apply to scenarios 1, 2, and 3. Lettermint, Proton Mail, and (when relevant) Mollie + Exact Online apply to scenarios 2 and 3. Anthropic applies only to scenario 3 — explicit AI-processing consent.

Interactive demos — external public data endpoints: When you use our Spatial Pipeline demo (/spatial-pipeline/), your browser makes direct read-only fetches to public Dutch open-data APIs: Luchtmeetnet (RIVM, NL — live air-quality data, CC0 licence), ruimtelijkeplannen.nl (Geonovum/IPLO, NL — IMRO bestemmingsplannen), and 3DBAG (TU Delft 3D Geoinformation Group — 3D building data, CC-BY 4.0). These are public APIs with no authentication; no personal data is sent. Verifiable in your browser's DevTools Network panel. These are not sub-processors in the GDPR sense (they don't process personal data on our behalf) but are disclosed here for full transparency about outbound network calls.

International data transfers

Your personal data (form submissions, orders) is stored in the EU (Frankfurt, Germany) via Supabase. Payments are processed by Mollie in The Netherlands. Invoices are managed through Exact Online (The Netherlands). Email is handled by Proton Mail (Switzerland, which has an EU adequacy decision).

The static websites are hosted on GitHub Pages (United States). GitHub serves only static files and does not process personal data on our behalf; however, standard HTTP server logs (including IP addresses) may be temporarily retained by GitHub in accordance with their privacy statement.

Supabase Inc. is incorporated in the United States; however, all Regen Studio project data is hosted in the EU (Frankfurt, Germany). Supabase is covered by the EU–US Data Privacy Framework.

Transfers to the United States (Anthropic, GitHub, Supabase Inc.): covered by the EU–US Data Privacy Framework where the entity is certified, supplemented by Standard Contractual Clauses (2024 revised version, Module 2 controller–processor) for processor relationships. For Anthropic specifically, the SCCs are incorporated in the Anthropic Commercial Terms accepted by Regen Studio; a Transfer Impact Assessment is on file at our internal runbooks register.

Transfers between the European Union and Brazil: covered by mutual adequacy as of 26 January 2026 — the Brazilian ANPD recognised the EU as adequate (Resolução CD/ANPD 32/2026), and the European Commission published a reciprocal adequacy decision for Brazil on 27 January 2026. Data flows EU ↔ BR no longer require Standard Contractual Clauses or additional safeguards.

Transfers from Brazil more generally: handled per LGPD Art. 33 (and ANPD Resolução 19/2024 for non-adequate destinations) with documented safeguards.

How we use your data

We do not use your data for marketing (beyond opted-in newsletters), profiling, or automated decision-making.

Who has access

We do not sell, rent, or share your personal data with any third parties beyond the sub-processors listed above. Below is a breakdown of exactly what each party can access:

Data retention

Your rights

Depending on where you are located, you have specific rights regarding your personal data.

GDPR (European Union)

Regulation (EU) 2016/679
  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Supervisory authority for The Netherlands: Autoriteit Persoonsgegevens (AP)

LGPD (Brazil)

Lei 13.709/2018
  • Confirmation of the existence of processing
  • Access your personal data
  • Correct incomplete, inaccurate, or outdated data
  • Anonymization, blocking, or deletion of unnecessary data
  • Portability of your data
  • Deletion of data processed with consent
  • Information about entities with which data has been shared
  • Withdrawal of consent

Supervisory authority: ANPD

For visitors from other jurisdictions, we extend the same rights listed above as a matter of good practice, regardless of whether local law requires it.

How to exercise your rights

To exercise any of your rights, contact us at info@regenstudio.world. We will acknowledge your request within 5 business days and respond substantively within 15 days for LGPD requests (Art. 18 §5) or within one month for GDPR requests (Art. 12(3)).

If you request deletion, we will erase all personal data we hold about you, except where retention is required by law (e.g., invoice records under Dutch tax law).

Children

Our services are directed at businesses and professionals.

If you believe we have inadvertently collected data from a child, please contact us at info@regenstudio.world and we will delete it promptly.

Use of AI tools (and your explicit consent)

We use AI-assisted tools — primarily Claude by Anthropic — in the development of this website, content creation, internal research, and (where you've explicitly opted in) in responding to your inquiries.

Your data only enters an AI pipeline if you tick the AI-processing consent box on the form you submit. This is the architectural gate described in Three scenarios at a glance:

AI-generated or AI-assisted content published on this website is reviewed by our team for accuracy before publication. Your data never enters AI training pipelines. Anthropic's API does not train on customer data by default and we do not opt in.

For special-category data (health, religion, political opinion, ethnic origin, sexual orientation, trade-union membership, biometric or genetic data, criminal records — GDPR Art. 9 / LGPD Art. 11), explicit additional consent is required and must be ticked separately. Without it, special-category data is excluded from AI processing regardless of the general AI-processing consent.

For the most current regulatory information published on our blog, we always recommend consulting official EU sources such as the Official Journal of the European Union.

Marketing communications (newsletter opt-in)

Ticking the “newsletter” checkbox on any of our forms is your explicit marketing consent under GDPR Art. 6(1)(a) / LGPD Art. 7(I). We use your email address and name to send our newsletter (typical cadence: 6–12 issues per year) and occasional service updates aligned with your stated interests.

We do not share your email with third-party marketing networks, advertising platforms, or list brokers. We do not sell, rent, or trade marketing data.

Marketing consent is separate from your AI-processing consent (above) and from any contract-based processing (responding to your inquiry). You can hold any combination — e.g. opt-in to marketing without enabling AI processing of your data, or vice versa.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. If we make material changes that affect how we handle your personal data, we will notify existing newsletter subscribers by email.

Questions about your privacy?

We’re happy to explain anything in this policy in more detail, or to help you exercise your rights.

Contact us